JOBS DESCRIPTION

CUSTOMER EXPERIENCE EXECUTVE

ABOUT EARABLE

Earable™ Neuroscience US is a deep tech company delivering scalable, human-centric solutions that improve the everyday experience – from deep sleep to all-day focus. Earable™ invented FRENZ™ - the world’s first consumer brainband that can measure and stimulate brain activity with clinical precision, so you can sleep more deeply, find sharper focus, and unlock the true potential of your brain. It is the recipient of multiple scientific awards and holds 15 patents globally.
More details: https://frenzband.com/

ROLE DESCRIPTION

To control the quality of raw materials and ensure uniform standards and testing methods between suppliers and CMs to provide materials that meet the required standards, on time for production, you can take the following steps:

• Define Material for make Inspection standard

• Make Inspection Standard for Specification  Material

• Make Material Approval/Release sheet

• Issue Approval sample for Supplier & CM

• Issue Limit sample for Supplier & CM during MP

• Issue Visual inspection standards

• Issue Function inspection standards

• Conduct Reliability test for material

• Plan for making/release Equipment list for IQC inspection

• Define Storage requirement for special material

• Release Jig for IQC (sample/ design files), do GRR, Coleration

• Define CTQ (plan & equipment) for all material

• Measuring/check/verify the R&D change

• Audit new supplier

• Frequency Audite supplier

• Check supplier report (OBA report)

• Check IQC report of CM

• Make Incoming Lot Reject Rate, Line Reject Rate of Material and control

• Support CM for improve the issue

• Control Incoming Lot Reject Rate, Verify Line Reject Rate of Material

ABOUT YOU

• Bachelor's degree in Mechanical and Electronic or related field. 

• Master's degree is a plus.

• At least 3 - 5 years of experience in process engineering, preferably in a hardware startup or related industry.

• Solving skill, Presentation skill, Quality tool

• Good English, Logical thinking, positive, hardworking, Drawing Reading

OPPORTUNITIES AND BENEFITS

• Contribution to a Vietnamese product that can conquer global market

• Work with coolest technologies and hardware integration

• Clear policy of performance review, awards and promotion 

• Full salary during probation period

• Free lunch at office, free motorbike parking

• Paid leave: 12 day off annually

• Activities: Teambuilding, happy lunch, happy hour and many interesting cultural activities

• Health care: Annual health check

• Insurance: Social insurance, health insurance

• Working hour: Mon-Fri 8.00 AM - 6.00 PM

HOW TO APPLY

Letters of interest and CVs in English or Vietnamese should be sent electronically to us (Careers@earable.ai)

Please indicate in the email subject “Application for <Job Title> ”.

Only short-listed candidates will be invited for interviews.

CONTACT INFORMATION

Earable Vietnam Co., Ltd.

Address: Floor 3rd, Tower A, Sky City Towers, 88 Lang Ha, Dong Da, Hanoi

Hotline: +84 383069558 

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